Data Operations Manager

Alexandria, VA

Research and insights drive our campaigns and fuel our thought leadership. Purple Strategies has full-service research capabilities and designs custom research programs to develop thoughtful engagement strategies that solve client challenges. In our view, developing actionable insights requires a holistic approach to data – leveraging different data sources to interrogate questions from multiple angles and perspectives – combined with the experience of our strategists and activators. We take great care to design bespoke research protocols that can ground impactful reputation strategies, lead to clear and compelling communications, and guide thoughtful activation.

 

We are looking for a Data Operations Manager to join our Insights Operations team in Alexandria, VA. This role will be responsible for supporting Purple client teams and Operations team on primary data initiatives while also improving overall primary research data and analytics capabilities.

 

Responsibilities will include:

  • Identifying, leveraging and managing tools, vendors, and data systems Purple uses to solve primary research challenges
  • Serving as a subject matter expert on core methods and tools and training teammates on relevant tools and vendors
  • Managing/executing data gathering / fieldwork for Purple quant studies, including managing external programming and sample vendors and programming internal Purple surveys and quick-turn client surveys
  • Collaborating with research team members and client team members to provide solutions to specific data requests including dataset merges, data processing and formatting, complex cross-tabulation, data weighting, statistical analysis, and other data challenges
  • Preparing deliverables (including charts, tables, dashboards and visualizations) that effectively communicate information, trends, patterns, and predictions using relevant data
  • Identifying opportunities for process improvements, recommending new tools, and developing policies for data governance
  • Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts

 

Requirements

  • 8+ years of experience in a research operations role within a strategic communications agency or corporate reputation firm; on a political campaign or polling firm, or at a research, advertising, or marketing firm
  • Bachelor’s degree in statistics, mathematics, econometrics, market/survey research from a reputable university or related field; Master’s degree a plus

 

Desired skills:

  • Experience with data-management, statistical and optimization tools, ideally SPSS/R, Marketsight, and third-party survey platforms (CMIX, Decipher, Qualtrics, QuestionPro)
  • Strong background in statistical analysis, particularly regression-based modeling
  • Experience with survey sampling, survey research design best practices, and multiple survey methods (online, CATI/CAWI, mobile, web to text, chatbots, other)
  • Strong interpersonal, written, and verbal communication skills
  • Attention to detail, self-starter, self-directed
  • Internal stakeholder management and external vendor management
  • Superior problem solving and analytical thinking
  • Experience in political polling, strategic communications, or corporate reputation is a plus